Tracking a Temu order in Romania

Updated 30 Oct 2026. Temu's RO support says tracking only updates once the parcel reaches Romania and is scanned by its local logistics providers (working days only). Find the number in Temu → Your orders → Track; after handover the page shows the local courier and its AWB — enter that on xAWB. Couriers: Poșta Română (MoU with Temu, 2 Sep 2026, for Romanian sellers and postal flows), and, as commonly observed, Sameday/easybox, Cargus/Ship & Go, FAN Courier for China parcels entering via EU hubs (Temu publishes no list). Formats: Sameday 1ONB+11, Cargus 10 digits, FAN 13 digits, Poșta RR/CP/LP…RO. Transit: the window shown on the order (1–3 weeks from China; longer around Black Friday 6 Nov 2026); late standard deliveries get an automatic 25-lei credit; refunds can be requested while in transit. Statuses: shipped/in transit (no scans for days) → customs → received by local courier → out for delivery → loaded in easybox/Ship & Go/locker (code by SMS; FANbox 48 h, Ship & Go 5 days) → delivered. Problems: courier scan older than 2 working days → contact the courier with its AWB; "delivered but not received" → report in Temu within 24 h; Temu RO: contact-us@emea.temu.com, +40 371 701 580, Mon–Fri 08–17; 14-day EU withdrawal right; ANPC/ECC if unresolved. Fees (VAT, €3/item, 25 lei/parcel, €2/item from 1 Nov 2026) are included by the platform; never pay "delivery fees" via SMS links.