What an AWB is and where to find it
What an AWB is
AWB stands for air waybill, the transport document of a shipment. For couriers in Romania, the AWB is the parcel's unique number: the sender or the courier creates it when the shipment is registered, and you use it to track the parcel.
Each courier has its own format. Some use only digits, others letters and digits; Poșta Română uses two letters, nine digits and the country code for international items (for example RR…RO).
The AWB format at each courier
| Courier | What the AWB looks like | Where to find it |
|---|---|---|
| Sameday | Digits and letters, usually 12–18 characters. Parcels from eMAG often include the letters ‘EMG’. | In the shipping email, in the shop's app or account (under the order) and in the text message sent by Sameday. |
| FAN Courier | 13 digits, no letters. It usually starts with 1 or 2. | In the shipping email or text message, in your account with the online shop (under the order) or on the parcel label, beneath the barcode. |
| Cargus | Typically 10 digits, with no letters. | In the shipping email, in your account with the shop you ordered from or on the label stuck to the parcel. |
| GLS | The parcel number usually has 10, 11 or 12 digits, sometimes with leading zeros. | In the email from GLS or the shop, in your customer account with the shop and on the parcel label. |
| Poșta Română | International: 2 letters, 9 digits and the country code (for example RR…RO or …CN). Domestic: 2 letters followed by 11–13 digits. | On the receipt from the post office counter, on the notice left by the postman or in your order with the online shop. |
| DPD | Between 11 and 14 digits, without letters. | In the DPD email or text message, in your account with the shop you ordered from and on the parcel label. |
| TNT | The consignment number usually has 9 digits. | On the consignment note, in the email from the sender or in your shop account. |
| Dragon Star | A numeric code you receive from the sender. | In the shop's confirmation email or on the parcel label. |
| PTT Express | The AWB code you got from the sender (digits, sometimes letters as well). | In the shop's shipping email or text message, or on the parcel's label. |
How we recognise the courier from the AWB
When you paste the AWB into the search on the home page, we first ask the courier whose format fits best:
- 13 digits: FAN Courier;
- 10 digits: Cargus, then GLS;
- 11, 12 or 14 digits: DPD, then Sameday;
- 2 letters, 9 digits and 2 letters (RR…RO, LP…CN), or 2 letters followed by digits: Poșta Română;
- the letter Z and 10 digits: Packeta;
- EC and 12 digits: eCourier;
- letters and digits mixed: Sameday.
If the first courier doesn't know the AWB, we ask the others too. Some numbers are not AWBs: a shop's order number, for example, is not known to any courier.
Frequently asked questions
What is an AWB?
The unique number of a shipment, given by the courier or the sender when the parcel is registered. You track the parcel with it.
Where do I find my parcel's AWB?
In the shipping email or SMS from the shop, in the order details of your customer account, or on the parcel label.
What if I don't know which courier I have?
Paste the AWB into the search on the xAWB.ro home page: we recognise the courier from the format and ask all of them if needed.
Is the order number the same as the AWB?
No. The order number belongs to the shop; you get the AWB once the parcel is handed to the courier.