xAWB.ro Guide

What parcel statuses mean

The stages a parcel goes through

Each courier names its statuses differently, but they all fit the same stages. On xAWB.ro we show them on one progress bar:

  1. RegisteredThe sender created the AWB; the parcel hasn't left yet.
  2. Picked upThe courier collected the parcel from the sender.
  3. In transitThe parcel is moving between the courier's depots.
  4. Out for deliveryWith the driver in your area, or waiting in a locker or at a pickup point.
  5. DeliveredHanded to you or collected from the locker.
  6. ReturnThe parcel is going back to the sender (refused, not collected or a wrong address).

A status we don't recognise yet is shown as written, without a stage, until we classify it.

Each courier's statuses

Status names are shown as each courier writes them (mostly in Romanian), with their meaning in English.

Sameday

Expedierea a fost înregistrată
The seller has created the shipment. A courier will collect the parcel from the sender.
Coletul a intrat în posesia noastră
Sameday has the parcel: it was either collected from the sender or dropped off by the sender at a Sameday point.
Coletul este în tranzit
The parcel is moving between the central depot and the local depot that serves your address.
Coletul se află în depozitul local
The parcel has reached your area and is waiting to go out for delivery.
Curierul Sameday urmează să efectueze livrarea
The parcel is in the courier's van; it usually arrives the same day.
Colet încărcat în punctul de livrare
The parcel is in the easybox or the pickup point you chose. The opening code arrives by text message or in the Sameday app.
Punctul de livrare este aglomerat
The chosen easybox had no free space (Sameday gives the reason ‘lack of capacity’). The parcel is waiting for a free slot or being moved to another point.
Coletul a fost livrat cu succes
The parcel was handed over or collected from the easybox.
In transit in the origin country
For parcels from abroad: the parcel is still in the country it was sent from and has yet to reach Romania.

FAN Courier

AWB înregistrat
The sender has generated the label, but FAN Courier hasn't picked up the parcel yet. The status changes at the first scan.
Expediere în tranzit
The parcel has been collected and is travelling between depots. A few hours or a night can pass between two scans.
În livrare
The parcel is on your local courier's van, usually for delivery the same day.
Destinatar avizat / notificat prin SMS
Expect another delivery attempt, or collect it from the branch.
Adresă incompletă sau greșită
The courier couldn't find the address. Call FAN Courier or the sender, with the AWB to hand, to correct it.
Nu răspunde la telefon
The courier tried to call you but couldn't get through, so delivery is being rescheduled. Keep your phone to hand the next day.
Locker plin
The FANbox you chose had no free compartment. The parcel is redirected or tried again.
Livrat
The parcel was handed to the recipient or placed in the FANbox.
Retur către expeditor
Delivery failed (refusal, wrong address or deadline passed) and the parcel is on its way back to the sender.

Cargus

AWB emis
The sender has prepared the shipment; the parcel is waiting to be collected by Cargus.
Ridicat de la expeditor
Cargus has taken charge of the parcel.
În tranzit / sosit în depozit
The parcel is moving between Cargus depots towards your town.
În livrare
The parcel has left with the courier, heading for your address.
Destinatar absent / avizat
The courier couldn't find you at home.
Livrat
The recipient has received the parcel.
Returnat
Delivery was unsuccessful and the parcel is returning to the sender.

GLS

PREADVICE
GLS has received the shipment details from the sender but doesn't physically have the parcel yet.
INTRANSIT
The parcel is in the GLS network, between depots or between countries.
INWAREHOUSE
The parcel has reached the GLS depot that covers your area.
INDELIVERY
The parcel is on board the delivery van.
DELIVEREDPS
The parcel was left at a GLS ParcelShop; you collect it with the parcel number and an identity document.
DELIVERED
The parcel has been handed over.
NOTDELIVERED
Delivery failed; GLS will try again or take the parcel to a ParcelShop.

Poșta Română

Primit de la expeditor
The item was handed in at the counter or collected from the sender.
Sosit în / Expediat din
The item is passing through sorting centres; the town or city is shown in the status.
Intrat în vamă / Ieșit din vamă
Items from outside the EU go through customs checks and can sit there for a few days.
Predat la factor
The postman (factor poștal) has the item and is bringing it to your address.
Reavizat / Trimis la păstrare
You weren't at home. The item is waiting for you at the post office; you'll need the notice and your identity document.
Încărcat la pachetomat
The parcel is in the parcel locker; the pickup code comes by text message or email.
Retras din pachetomat
The parcel wasn't collected in time and has been taken out of the parcel locker.
Livrat
The item has been handed over.

DPD

Expedierea ta a fost înregistrată de către expeditor
The sender has created the AWB (‘Shipment data received’), but DPD hasn't picked up the parcel yet.
Expedierea ta a fost preluată de la expeditor
The DPD courier has picked up the parcel (‘Courier Pick-up’).
Expedierea ta a fost recepționată în depozitul DPD
The parcel was scanned on arrival at a depot (‘Arrival Scan’, ‘Received in Office’).
Departure Scan
The parcel has left the depot for the next point or for the local depot.
Out for Delivery
The courier has the parcel and it should arrive today.
Delivered
The parcel was handed over or left at a DPD Pickup point.
Unsuccessful order pickup
The courier couldn't collect the parcel from the sender; there will be another attempt.
Return to Sender
The parcel is being sent back to the sender.

TNT

Expediere înregistrată
The sender has created the shipment; TNT hasn't taken charge of it yet.
În tranzit
The shipment is in the TNT network, often on an international route.
Vămuire
For shipments from outside the EU, the parcel is going through customs clearance.
În livrare
The TNT courier is delivering today.
Livrat
The shipment has been delivered; the details may show the name of the person who signed for it.

Dragon Star

Preluat
Dragon Star has collected the parcel from the sender.
În tranzit
The parcel is being transported towards your town.
În livrare
Your Dragon Star courier is out delivering today.
Livrat
The parcel has reached the recipient.
Retur
The parcel is heading back to the sender.

PTT Express

Pregătită de expeditor
The sender has created the AWB; the parcel hasn't reached PTT Express yet.
Recepționat în depozit
The parcel has arrived at a PTT Express depot and is being sorted for its destination.
Ieșit în livrare
The courier will deliver it today.
Livrat
The parcel was delivered to the recipient.
Returnare la expeditor
The parcel is going back to whoever sent it.

If the status doesn't change

The status only changes when the courier scans the parcel. If it hasn't moved for several days, see what to do when a parcel is late.