Official Sameday details
- Official tracking
- sameday.ro
- Customer service
- 021 637 06 60
Monday–Friday 09:00–13:00 and 13:30–17:00 - Complaints
- sameday.ro
- How long a parcel waits
- easybox: 36 hours (Sunday–Thursday), 48 hours (Saturday), 72 hours (Friday), extendable in the app up to 7 days
As published by Sameday on its own site (sameday.ro sameday.ro ), checked on 29.10.2026. xAWB.ro is not Sameday: for your parcel, contact them directly.
What Sameday statuses mean
| Status | What it means |
|---|---|
| Expedierea a fost înregistrată | The seller has created the shipment. A courier will collect the parcel from the sender. |
| Coletul a intrat în posesia noastră | Sameday has the parcel: it was either collected from the sender or dropped off by the sender at a Sameday point. |
| Coletul este în tranzit | The parcel is moving between the central depot and the local depot that serves your address. |
| Coletul se află în depozitul local | The parcel has reached your area and is waiting to go out for delivery. |
| Curierul Sameday urmează să efectueze livrarea | The parcel is in the courier's van; it usually arrives the same day. |
| Colet încărcat în punctul de livrare | The parcel is in the easybox or the pickup point you chose. The opening code arrives by text message or in the Sameday app. |
| Punctul de livrare este aglomerat | The chosen easybox had no free space (Sameday gives the reason ‘lack of capacity’). The parcel is waiting for a free slot or being moved to another point. |
| Coletul a fost livrat cu succes | The parcel was handed over or collected from the easybox. |
| In transit in the origin country | For parcels from abroad: the parcel is still in the country it was sent from and has yet to reach Romania. |
easybox: how to collect your parcel
easybox is Sameday's locker network and uses the same AWB as any other Sameday parcel. When you see ‘Colet încărcat în punctul de livrare’ (parcel placed in the delivery point), you receive the pickup code. You type it on the easybox screen or open the door from the app. You have until the deadline stated in the message; after that, the parcel may go back to the sender.
eMAG orders delivered by Sameday
Many eMAG orders arrive via Sameday, either at your door or in an easybox. The AWB shows up in your eMAG account under Comenzile mele (My orders) and usually includes the letters ‘EMG’.
Sameday parcels from abroad
For some international orders, the first status is in English (‘In transit in the origin country’). Until the parcel enters Romania, updates may appear several days apart.
Sameday: frequently asked questions
What does ‘Punctul de livrare este aglomerat’ mean?
It means the delivery point is congested: the easybox you chose was full when the parcel arrived. Sameday puts it in once a slot frees up or moves it to a nearby easybox; watch for the message with the code.
What should I do if my Sameday AWB isn't found?
Make sure you copied the whole code, letters included. If the shipment has only just been created, the status may take a few hours to appear.
How long does a parcel stay in an easybox?
For a limited time, stated in the message with the pickup code. If you don't collect it, the parcel usually goes back to the sender.
The easybox code doesn't work. What can I do?
Check that you are at the locker named in the message. If the door still won't open, contact Sameday and quote the AWB.