Official Cargus details
- Official tracking
- cargus.ro
- Customer service
- 021 9330
Monday–Friday 08:30–12:30 and 13:00–17:00 - Complaints
- cargus.ro
- How long a parcel waits
- SHIP & GO point: 3 days; locker: 2 days
As published by Cargus on its own site (cargus.ro cargus.ro ), checked on 29.10.2026. xAWB.ro is not Cargus: for your parcel, contact them directly.
What Cargus statuses mean
| Status | What it means |
|---|---|
| AWB emis | The sender has prepared the shipment; the parcel is waiting to be collected by Cargus. |
| Ridicat de la expeditor | Cargus has taken charge of the parcel. |
| În tranzit / sosit în depozit | The parcel is moving between Cargus depots towards your town. |
| În livrare | The parcel has left with the courier, heading for your address. |
| Destinatar absent / avizat | The courier couldn't find you at home. |
| Livrat | The recipient has received the parcel. |
| Returnat | Delivery was unsuccessful and the parcel is returning to the sender. |
Cargus and Urgent Cargus
Urgent Cargus is the company's former name. You may still see it on older labels; the AWB is checked in exactly the same way.
How long a Cargus delivery takes
Within Romania, Cargus parcels typically arrive 1–2 working days after collection. In hard-to-reach areas or at busy times (Black Friday, holidays) it can take longer.
Collecting from Ship & Go
If the sender chose delivery to a Ship & Go point or locker, you'll get a message when the parcel is ready. You need the code from that message, which also states the collection deadline.
Cargus: frequently asked questions
Does a Cargus AWB have 10 digits?
Most Cargus AWBs have 10 digits. If your code looks different, use the automatic search on the xAWB.ro home page.
Why can't I see any new statuses?
The status only changes when the parcel is scanned. Several hours may go by between depots without a fresh scan.
What should I do if my Cargus delivery is late?
If the status hasn't changed for two working days, contact Cargus with the AWB. If the AWB doesn't show up at all, ask the sender whether they have handed over the parcel.